Disconnect access and request removal of stored data.
Customers remain in control of connected advertising accounts and the reporting information copied into AdSpend Lens.
Disconnect Meta Ads
- Sign in at app.adspendlens.com.
- Open the Meta connection page.
- Choose disconnect to remove the stored access token.
- You can also remove AdSpend Lens from the business integrations section of your Meta account.
Request deletion of the AdSpend Lens workspace
Email privacy@adspendlens.com from the email address used for the customer account. Include the business name and state that you want the workspace and connected advertising data deleted.
AdSpend Lens will verify the request, disable access, remove active OAuth credentials and delete or irreversibly anonymise customer and advertising records that are not required for legal, security or financial record-keeping. The requester will receive confirmation when the process is complete.
What disconnection does not automatically delete
Disconnecting stops future imports and removes the provider token. Historical reporting snapshots remain until the workspace deletion request is completed, so the customer can reconnect without unexpectedly losing their reporting history.
Meta user-data request
A person who connected Meta can use the same email process above. Include the Meta advertising account name or account number where known. Never send a Meta password or access token by email.